Terms of Service (TOS)

Please read through the terms of service below before ordering a commission. By placing an order you are agreeing to the terms of service.

Please review these terms carefully to understand the process, expectations, and policies involved.

Pose & Composition: Clients may provide specific pose and composition requests along with references or detailed descriptions. If no specific instructions are provided, the pose and composition will be determined by the artist. Clients are encouraged to offer clear, descriptive ideas. Overly extensive submissions may result in the request being declined.
NSFW Requests: NSFW content is available following the guidelines below. Please note that NSFW requests will incur an additional cost.
Work-in-Progress (WIP): WIP images are provided only at the sketch and basic coloring stages to facilitate revisions. Each stage includes up to 2 revisions; no further revisions will be available after these stages unless additional fees are arranged.
Style Customization: Artwork style can be tailored to a certain degree based on client requests, unless the commission specifies a set art style.
Character Design Requests: Must adhere to the provided guidelines. A rough sketch will be shared for approval before finalizing the design, and the remaining balance must be paid upon approval.
Additional Revisions: Any revisions beyond those included or more extensive changes may incur extra fees.
Rights to Decline: Zon reserves the right to decline any request that does not align with their policies or artistic direction.

For complex character design or clean-shaded commissions, WIPs may be sent at key progress stages to ensure alignment with client expectations. If additional clarification is needed, Zon will reach out via email or direct messages to maintain proper understanding.
Once the client approves the final design or artwork, it is considered final and non-refundable. Excessive revision requests may incur additional charges or result in the commission being declined.
DO NOT edit or alter the final artwork in any way, including color filters or AI modifications.
If a detail was omitted due to miscommunication, a minor revision may be done free of charge.
Major revisions (e.g., pose changes, adding new elements, significant color alterations) require an additional fee depending on complexity.
Revisions will not normally be available after final approval.

Payments must be made through the designated platform.
Payment must be completed before any work begins to secure the commission slot.
Partial payments are accepted for larger commissions, but at least 50% must be paid upfront with the remaining cost paid before final rendering and completion.

Commissions are handled on a first-come, first-served basis.
Completion time varies depending on complexity, but standard turnaround time is within 30 days.
If additional time is required, clients will be informed in advance.
Finished artworks are delivered via email or the preferred contact method in 300dpi resolution for the highest quality.

Clients may use commissioned artwork for personal, non-commercial purposes (profile pictures, social media, personal prints, etc.).
Clients may NOT profit from the commissioned piece (reselling, redistributing, uploading to POD services, making prints for sale, etc.) unless additional commercial rights are obtained.
Commercial Use: If you wish to use the artwork for commercial purposes, an additional fee of up to 100% of the base commission price may be required. This fee will be determined on a case-by-case basis.
NDA Requests: If a non-disclosure agreement (NDA) is requested that restricts Zon from posting, streaming, or publicly displaying the commissioned artwork, an additional fee will be applied.
Clients may NOT alter the commissioned artwork without Zon’s explicit consent.
Unauthorized commercial use—including reproducing, redistributing, or profiting from the artwork without permission—is strictly prohibited.
Commissioned artwork cannot be used for blockchain, artificial intelligence (AI), machine learning (ML), NFT, or any other for-profit platforms or objectives. Such use is strictly forbidden and could result in legal action.

All artwork remains credited to Zon.
Zon reserves the right to cancel and refund the order at any time for any reason.
Zon retains all copyrights over the commissioned artwork.
Zon will NOT claim the intellectual property (IP) of the commissioned artwork (your characters remain your property).
Zon will NOT profit further from the commissioned artwork unless the client breaches these terms
Zon reserves the right to post the commissioned artwork online, in their portfolio, and in publications such as art books unless an NDA is in effect.
If the commissioned character belongs to another artist, permission from the original creator is required before Zon accepts the commission.
Character designs created by Zon are fully owned by the client, provided they are not used commercially without prior discussion.

If a commission has not yet begun, a full refund is available upon cancellation.
For commissions that have started but are not yet complete, a partial refund may be provided at Zon’s discretion based on the work already completed.
Once the final artwork has been completed and approved, no refunds will be issued.
If Zon is unable to start your commission, a full refund will be issued.

What Zon Will NOT Draw

Hate crimes, images of discrimination, or any content that promotes hate-based actions.
Any subject matter that Zon personally deems inappropriate. Unique requests will be reviewed on a case-by-case basis.

Please note that special or niche requests may result in longer delivery times. If unsure, please inquire before making a request.

Fan art of media is allowed within reasonable limits.
Original characters (OCs) belonging to other artists require their explicit permission before commissioning.

Neither party shall be held responsible for delays or failures to perform their obligations under these terms if such delay or failure is caused by events beyond reasonable control (e.g., natural disasters, technical issues, war, or other unforeseen circumstances). In such cases, efforts will be made to resume performance as soon as possible.

Under no circumstances shall Zon be liable for any indirect, incidental, or consequential damages arising from the commission or use of the commissioned artwork. Zon’s liability is limited to the amount paid for the commission.

Zon reserves the right to modify these Terms at any time. Any changes will be posted and will become effective immediately upon posting. Continued use of Zon’s services after any modifications indicates acceptance of the updated Terms.